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Retail Shop Staff/Receptionist/PADI Divemaster

Shop Staff & Reservations


Low Key Watersports is seeking a part-time Reservations Specialist to join our team in St. John, VI! Full-time opportunity for those wishing to also work in our retail store.
This position requires the following:
  • Customer service experience
  • Retail experience for those wishing to also work in our retail shop
  • Excellent verbal and written customer service skills
  • Excellent organizational skills
  • Proficiency in Gmail and Google Suites (google docs & sheets)
  • Sales experience preferred
  • Must be able to work in a fast-paced environment with the ability to multi-task
  • Experience with Fareharbor booking software a plus, but not required
  • Knowledge about boating and scuba diving is helpful but not required
                • Ability to work independently to get all daily tasks accomplished
This position will be responsible for the following duties:
  • Answering customer inquiries by phone and email for boat rentals, dive charters, etc.
  • Scheduling boat trips and dive charters through Fareharbor
  • Assist in the training retail and dive staff and concierge on the reservations system
  • Maintaining and updating reservations and booking materials
  • Tracking and checking customer waivers and required course prerequisites
  • Filing
  • Health, vision, and dental insurance for full-time employees
  • Free diving, and dive courses at cost
  • Greatly reduced boat charter costs
  • Paid training
  • 8 hour days, 3 days a week – the schedule will be fixed (Saturday – Monday)
  • Day time hours between 7:45-4:45pm
  • Some holidays and weekend shifts will be required – we are open 365 days a year
Low Key Watersports has been offering diving charters, scuba instruction and a retail shop in St John in the U.S. Virgin Islands for over 30 years. The company has expanded to include boat charters as well through our sister company Ocean Runner Powerboat Rentals. We have a great team, we love what we do, and we have a great time doing it. Our moto is “Set your soul free” and we make sure that our staff benefits from the amazing place that we live and work! Our staff perks include retail discount, free dive trips and dive courses as well as low-cost private boat trips and free public boat tours and activities (some restrictions apply).
Our company is constantly growing, and we are currently hiring a part-time Reservations Specialist.
Please apply by replying to this ad with a current resume and you will be contacted by our Reservations Manager. Thank you for considering a career with Low Key Watersports and Ocean Runner Powerboat Rentals!


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