Frequently Asked Questions

If you have any of your own equipment, it’s always a good idea to bring it along for your personal comfort. But if you don’t have your own or don’t want to drag it along, we provide weight-integrated Cressi BCDs, Sherwood regulators with pressure and depth gauges, Aqua Lung shortie wetsuits, masks and snorkels, fins, weights, and tanks. If you are interested in purchasing any gear, our retail staff can get you set up with special pricing and your own gear to make your experience even better.

We provide fresh ice water for all our dive trips. We usually offer cut oranges as a snack but you are also welcome to bring your own. Our dive sites are only 15-20 minutes away and there isn’t a log surface interval needed for most dives because most are 40′-60′.

Our private charters do include snacks and sodas in addition to water.

Please only bring and use reef-safe sunscreen for your visit to the Virgin Islands. It’s important to protect our beautiful reefs and unfortunately, some of the chemicals in sunscreens are extremely toxic to the reef.

Do not stress if you cannot find safe sunscreen, we have several great options to choose from in our shop. If you would like to learn more about the dangers that some sunscreen causes to our reefs and what you can do to help, you can visit Stream 2 Sea’s website. Stream 2 Sea is one of our most popular brands designed by a diver who cares about our oceans as much as we do.

We recommend a towel for after your dive. Don’t worry if you didn’t bring one on your trip, our retail shop carries a selection of Sand Cloud towels for purchase, and on your dive days you receive a 10% discount on any shop purchases.

Although our temperature is typically very nice year-round, sometimes in our colder months, the wind is a bit chilly after a dive. For diving, we provide shorty wetsuits upon request. The water temperature in the winter usually gets down to 78 degrees.

Water Temperature Ranges

January – April 78-81 degrees (Wetsuits Recommended)

May – December 81-85 degrees

When you book your dives with us you will be sent a link to our waivers. When you fill out the waiver, you will be required to take a photo of your card and enter your information as it appears on your card.

If you can’t find your card please call or email ahead of time so we can help locate your information. In most cases, given some time, we can look your card up but it is best if you have a digital copy of your card it will eliminate any difficulties.

Dive sites are chosen by the captain on the morning of your dive, based on the best visibility and conditions of the sites. If you would like to request a specific spot, please ask your Captain on the day of your trip.

For outstanding services rendered, a standard 20% gratuity is customary. Our dive staff works very hard to ensure a most enjoyable and safe experience while diving with us!

The dive boat crew pools all the tips and splits them equally. If you are in a class, you may not have the same instructor every day so it’s customary to tip daily.

A 20% automatic gratuity will be added to parties of 6 or more.

We offer multi-tank packages from 6 to 10-tanks, the more you dive, the bigger the discount!

On the days you are diving or boating with us, you receive a 10% discount on all store purchases so if you need anything like a rash guard or sunscreen be sure to shop before or after your dives!

There is a parking lot located up behind the shop. Just to the left of the store there is a steep driveway, about half way up, on the right, is the parking lot.

Please note that due to recent changes made by the landlord of the complex where our shop is located, this is a paid parking lot. The price is $5 per hour but is subject to change.

Please plan accordingly to ensure you are on time for your scheduled dive check-in.